Return & Exchange
15 Days Return Policy – No Questions Asked
It is advised to use perfume in a mannered way. If you don’t like it, you can return it and get a full refund – no questions asked.
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This policy only applies to main products. Not Pocket carriers.
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This policy is only applicable if the main bottle is unused.
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This policy is only applicable if the product is returned in its original condition. If any damage is caused to the product, it shall be deducted from the refund amount.
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This policy is only applicable if there are standard carrier, pocket carrier and 2ml sample remains inside the box.
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This policy is only applicable if their shipment is returned in our original box, not anything else.
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Please return goods with a copy of the invoice and mention the reason for returning the items.
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Customers need to return the merchandise via traceable delivery i.e. courier or registered post at their own expense to our address.
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Delivery Charges will not be refunded.
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Refund requests will be processed within 7 working days after receiving the returned products.
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All returns should be sent to YM Fragrance Head Office, Bahadarpur, Bosan Road, Multan.
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For further queries about exchanges and returns, please contact us at contact@ymfragrance.com.
Follow these simple steps to return or exchange your item(s):
If you wish to return or exchange any portion of your online order, please complete the Return Form and include it with your return shipment.
Please make sure that the item(s) you wish to return, along with the Return Form, are included with your return shipment. Customer needs to return the merchandise via traceable delivery i.e. courier or registered post at their own expense to the following address:
YM Fragrance
Address: Head Office YM Fragrance , Bukhari Commercial, Phase 6, Karachi, Pakistan.
Email: contact@ymfragrance.com
WhatsApp: (+92 339 005 0696 (Whatsapp)